Appointment FAQs

How do I make an appointment?

Established patients can simply login, click the yellow box to create an appointment and then schedule any available time slot with your current doctor.

If you are a new patient, you must call us at 855-263-7669 ext. 1 to schedule your first appointment.

How do I cancel or change an appointment?
After initially making an appointment, the system allows you to cancel or change the appointment for a short period of time before it is locked in. Once the system locks the appointment in, it is necessary to email us at [email protected]
How often do I have to be seen?
The frequency of follow-up visits is based upon your doctor’s professional judgement and your needs, so in some cases it may be two weeks and in other cases it may be two months. It’s all about tailoring the treatment to your needs.​
I made an appointment online and received an email confirmation. A little while later, I received an updated confirmation for the same time. What does this mean?
No need to worry. This just means that a scheduler confirmed your appointment.
Why was I charged a no-show fee?
If you are charged a no-show fee, it is because our doctor waited for you but you did not show up to your appointment. If you email us with any changes before your scheduled appointment at [email protected] you will never have to worry about incurring this fee.

Speak to the Doctor Today!  The Process is Simple.

Our doctors are expert at treating adults with ADD/ADHD, anxiety, depression, and other common emotional issues.

See What Our Patients Are Saying.

Excellent
5.0
Response from the owner: We are incredibly grateful that you took the time out to leave us a 5-Star review.
They are always available when I need them quick and easy schedules and appointments. And Alan Lynn is awesome She’s always there when I call. I need help with something no matter what day or time I would recommend Physicians Now to anybody.
Response from the owner: Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”
Dr Hannum is very helpful and always makes sure any questions I have are addressed during my appointment. I’ve been seeing him for a few years and always have a positive experience. He's very approachable and readily answers any questions or concerns I have. Scheduling is very easy and there are a wide range of appointment times so you don’t have to wait.
Response from the owner: Thanks so much for sharing your 5 star experience with us. We will pass this on to Dr. Hannum and his team.
I have been with this practice for 3 years & recommend them to all my family and friends!
Response from the owner: Thank you for your review and all the recommendations. We truly appreciate your confidence in our team.
Amazing doctor. Very kind and helpful
Response from the owner: Thank you for your wonderful review! We’re delighted to hear about your positive experience with Dr. Hannum.
I’ve been using Physicians Now for the last 6 months or so and have a great experience. I was leery about getting ADHD treatment via telemedicine BUT the process has been really smooth and surprisingly helpful. The doctors are very knowledgeable and have even offered different tweaks to my prescription to help me maintain a solid work/life balance. Every month I meet with her and she asks me really great questions about my treatment, following up on previous appointments. It’s really a nice experience and I’m really glad I decided to start working with them. I 100% recommend this company and hope they continue to thrive in the digital space and our new, “telemedicined” world.
Response from the owner: Thank you for the 5 star review. We are are excited to hear about your experience we will share it with the team.
Well what more can I say but woman in charge has been like my knight in shining armor helping me out with my pharmacy.Complete professionalism, and shows me physicians now has a dedication to its patients.happy and lucky to be their patient.
Response from the owner: Your review means a lot to us. We always strive to give our best to help our patients. and I’m glad that we exceeded your expectations. 
Always a good experience quick friendly caring
Response from the owner: Thank you so much for this review. We’re here for you if you need anything.
Ever since I switched providers over a year ago, I couldn’t be more happier to have Dr. Hannum as my doctor. He is very passionate, considerate, punctual, and tailors to my mental health needs. I have never had any difficulties with rescheduling or canceling appointments and he always has availability that fits my work schedule. Dr. Hannums assistants are very professional and always respond quickly if there is ever an issue pertaining to a prescription, scheduling visits, or any other concerns I may have. Thank you Physicians Now for all you do!
Response from the owner: We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us and will pass along your review to our team.
The best experience with saving time where I live doctors offices are slammed physicians now easy in and easy out, etc.. The girls in the office are super as soon as I have a question I email or call and they handle it quickly. Awesome service.
Response from the owner: It’s customers like you who inspire us to keep striving for excellence. We can’t wait to continue serving you with the same level of quality and care in the future.
Great Staff and Excellent Dr. Care. They truly show great knowledge and experience with their patients. I would highly recommend them to anyone who needs a great Dr.
Response from the owner: Thank you for your wonderful review! We’re delighted to hear about your positive experience with our practice.
Dr Hannum,is easy to talk with.Dr Hannum has always been there when I needed. Dr nurse is kind and Courteous. She Return phone calls in a timely manner.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review - it's much appreciated!
Response from the owner: We are incredibly grateful that you took the time out to leave us a 5-Star review.
Physicians Now connected me with Dr. Hannum and he has been not only been understanding, helpful, and knowledgeable but also reliable, which is huge when it comes to healthcare.
Response from the owner: We always enjoy hearing what our patients have to say! We’re glad we could be of service and appreciate the kind words we will pass them along to Dr. Hannum and his team.
Dr. Hannum is a an amazing doctor! Super kind and friendly. Makes it comfortable even when it’s a difficult subject to talk about. No judgment, and the staff is just as hospitable. Same-day scheduling as appointments, sometimes minutes before! Hands-down, best doctors experience I’ve ever had!
Response from the owner: We are grateful that you took the time out to leave us a review your feedback means the world to us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
This office and its staff are absolutely amazing. Dr Hannum is the only doctor to listen to my needs and hear me out from previous experiences, and treated me WAY better than anyone else has been able to. I've been a patient for 2 years now and I refuse to go elsewhere.
Response from the owner: Your review means a lot to us. We always strive to give our best to help our patients and I’m glad that we exceeded your expectations.
When I lost my insurance, I was extremely concerned how I would find help and also afford it. Lynn and Dr. Z are the answer. Lynn made the process to register and complete my first visit seamless and without me missing any of my scheduled RX’s. Dr. Z. Takes her time and really helps your mental health at every stage I have been in. I have never had a canceled appointment nor have any of my appointments started late. Thank you for being here for us.
Response from the owner: Thank you so much for your incredibly kind words and for awarding us a five-star review! We’re thrilled to hear about your fantastic experience with us. Your feedback truly brightens our day.
Response from the owner: We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Great experience with this Dr! He is timely and very professional. He listens to what you have to say and validates how you feel. He also does his research and has cited a few studies during our visits! I would definitely recommend Dr. Hannum for your medical needs. The process is smooth and straightforward. Thanks again! I will definitely return to Dr. Hannum again for treatment.
Response from the owner: We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us.
Dr Hannum is great! I’ve been a member of Physicians Now for almost 6 years and I never plan on changing! Support staff is very knowledgeable and friendly if you need help with your profile or meds!
Response from the owner: Wow thank you for you 5 star review. Thank you for your loyalty you are the reason we strive to be the best at what we do.
Professional, Competent, Easy, efficient and quick. Send your patients here 👍
Response from the owner: Thank you for the support and recommendation. We love the 5 star review.
Best doctor and best assistant I’ve ever dealt with. They handled me and all my needs professionally and didn’t treat me like I was a drug addict like most doctors are doing nowadays. I am in such love with this doctor she is the greatest. And her assistant is the best.
Response from the owner: Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us.
Dr. Hannum and Lynn are excellent. Always a variety of available appointment times, prompt and helpful response to any questions or issues with every step of the telehealth process that I have had arise- from insurance to pharmacy. I appreciate having this provider/staff and service as part of my healthcare team.
Response from the owner: Thank you for your wonderful review! We’re delighted to hear about your positive experience with Dr. Hannum and our staff.
Always a pleasure to work with
Response from the owner: Thanks so much for sharing your experience with us. We appreciate your review.
Dr. Z and Lynn go above and beyond for their patients.At the drop of a dime/Last minute, I had to have some rearrangements and they were willing and wanting to make it happen without any complaints or push backs.I would highly recommend this practice to anyone.
Response from the owner: We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us.
Response from the owner: Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us.
Great and convenient service to get the help I need 💯
Response from the owner: We are incredibly grateful that you took the time out to leave us a 5-Star review.
For years, I feared getting treatment because my condition is stigmatized. Physicians Now and Dr. Zelikovsky helped me feel normal for the first time ever. Thank you. ❤️
Response from the owner: Thank you for your wonderful review! We’re delighted to hear about your positive experience with Dr. Zelikovsky.
I've been using this service for my mental health prescriptions since 2020 and it's always been a seamless pleasant experience. Dr hannum is great!!
Response from the owner: Thank you so much for your 5-star review! We will share this with the team and Dr. Hannum to let them know to keep up the amazing work.
Lynn was super nice and extremely helpful in addressing my issue. She went above and aboard the normal response given by an employee 🥰
Response from the owner: Your review means a lot to us. We always strive to give our best to help our patients and I’m glad that we exceeded your expectations
One of the best experiences I’ve had with a Dr office. The online visit was the way to go. For starters, Lynn is a bright and shining star! She got me to the Doctor I needed to see. She’s super sweet and easy to talk to. Dr Z was excellent, she cared about my issues and got me on the right track. The Customer service is beyond excellent. I highly suggest this office to anyone!
Response from the owner: Thank you so much for your 5-star review! We will share this with Dr. Z and Lynn to let them know to keep up the amazing work.
I would give more stars if I could,Dr.McConnell & Ms.Lynn are the most amazing team,I can say without them my life wouldn’t be the same.Lynn is the most pleasant person and does her job and then some.So happy to have her,as for Dr.McConnell he has saved my quality of life and is the best Doctor I have had the pleasure of knowing.Thank you guys for all you do 🙏💜🌼
Response from the owner: Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.
Finally got an amazing person on the phone who really follows through and sees the job to the end. Thanks a million Lynn. You are the people that keeps people coming back.
Response from the owner: We’re delighted to hear about your positive experience with our team . We will share your feedback and look forward to seeing you again.
Lynn went ABOVE and BEYOND customer service. Very friendly, knowledgeable and extremely helpful!!! Thanks so much.
Response from the owner: Your kind words serve as a great testament to the hard work and dedication we invest in each patient.
Couldn’t be happier with my experience
Response from the owner: Thank you for your 5 star review!
Joie is one of the girls managing communications, scheduling and helps resolve any issues that might arrise. She cares so much about people it is easy to see. The doctors will always make themselves available to assist their patients with their needs as well.
Response from the owner: We’re delighted to hear about your positive experience our staff. Thank you for the 5 star review.
Dr. Hannum is great
Response from the owner: Thank you for your 5 star review! We’re delighted to hear about your positive experience with Dr. Hannum.
I had a good experience with Physicians Now. Dr. Hannum was my doctor, he conducted an online consultation and provided me with an ESA (emotional Support Animal) recommendation letter, thru his assistant. Making an appointment thru their website, providing documents if desired, and having the video call is supper easy. I recommend.
Response from the owner: Thank you for your gracious words! We’re delighted to hear you enjoyed your visit with Dr. Hannum. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.
Thank you Dr Hannum and staff. A wonderful experience and I am finally able to get help. This program makes seeing a doctor easy for someone as busy as me!
Response from the owner: We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with Dr. Hannum and our staff.
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