Appointment FAQs
How do I make an appointment?
Established patients can simply login, click the yellow box to create an appointment and then schedule any available time slot with your current doctor.
If you are a new patient, you must call us at 855-263-7669 ext. 1 to schedule your first appointment.
How do I cancel or change an appointment?
After initially making an appointment, the system allows you to cancel or change the appointment for a short period of time before it is locked in. Once the system locks the appointment in, it is necessary to email us at [email protected]
How often do I have to be seen?
The frequency of follow-up visits is based upon your doctor’s professional judgement and your needs, so in some cases it may be two weeks and in other cases it may be two months. It’s all about tailoring the treatment to your needs.
I made an appointment online and received an email confirmation. A little while later, I received an updated confirmation for the same time. What does this mean?
No need to worry. This just means that a scheduler confirmed your appointment.
Why was I charged a no-show fee?
If you are charged a no-show fee, it is because our doctor waited for you but you did not show up to your appointment. If you email us with any changes before your scheduled appointment at [email protected] you will never have to worry about incurring this fee.
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Our doctors are expert at treating adults with ADD/ADHD, anxiety, depression, and other common emotional issues.
See What Our Patients Are Saying.
Well what more can I say but woman in charge has been like my knight in shining armor helping me out with my pharmacy.Complete professionalism, and shows me physicians now has a dedication to its patients.happy and lucky to be their patient.
Always a good experience quick friendly caring
Ever since I switched providers over a year ago, I couldn’t be more happier to have Dr. Hannum as my doctor. He is very passionate, considerate, punctual, and tailors to my mental health needs. I have never had any difficulties with rescheduling or canceling appointments and he always has availability that fits my work schedule. Dr. Hannums... assistants are very professional and always respond quickly if there is ever an issue pertaining to a prescription, scheduling visits, or any other concerns I may have. Thank you Physicians Now for all you do!read more
The best experience with saving time where I live doctors offices are slammed physicians now easy in and easy out, etc.. The girls in the office are super as soon as I have a question I email or call and they handle it quickly. Awesome service.
Great Staff and Excellent Dr. Care. They truly show great knowledge and experience with their patients. I would highly recommend them to anyone who needs a great Dr.
Dr Hannum,is easy to talk with.Dr Hannum has always been there when I needed. Dr nurse is kind and Courteous. She Return phone calls in a timely manner.
Physicians Now connected me with Dr. Hannum and he has been not only been understanding, helpful, and knowledgeable but also reliable, which is huge when it comes to healthcare.
I have been with this practice for 3 years & recommend them to all my family and friends!
Dr. Hannum is a an amazing doctor! Super kind and friendly. Makes it comfortable even when it’s a difficult subject to talk about. No judgment, and the staff is just as hospitable. Same-day scheduling as appointments, sometimes minutes before! Hands-down, best doctors experience I’ve ever had!
This office and its staff are absolutely amazing. Dr Hannum is the only doctor to listen to my needs and hear me out from previous experiences, and treated me WAY better than anyone else has been able to. I've been a patient for 2 years now and I refuse to go elsewhere.
When I lost my insurance, I was extremely concerned how I would find help and also afford it. Lynn and Dr. Z are the answer. Lynn made the process to register and complete my first visit seamless and without me missing any of my scheduled RX’s. Dr. Z. Takes her time and really helps your mental health at every stage I have been in. I have never... had a canceled appointment nor have any of my appointments started late. Thank you for being here for us.read more
Great experience with this Dr! He is timely and very professional. He listens to what you have to say and validates how you feel. He also does his research and has cited a few studies during our visits! I would definitely recommend Dr. Hannum for your medical needs. The process is smooth and straightforward. Thanks again! I will definitely return... to Dr. Hannum again for treatment.read more
Dr Hannum is great! I’ve been a member of Physicians Now for almost 6 years and I never plan on changing! Support staff is very knowledgeable and friendly if you need help with your profile or meds!
Professional, Competent, Easy, efficient and quick. Send your patients here 👍
Best doctor and best assistant I’ve ever dealt with. They handled me and all my needs professionally and didn’t treat me like I was a drug addict like most doctors are doing nowadays. I am in such love with this doctor she is the greatest. And her assistant is the best.
Dr. Hannum and Lynn are excellent. Always a variety of available appointment times, prompt and helpful response to any questions or issues with every step of the telehealth process that I have had arise- from insurance to pharmacy. I appreciate having this provider/staff and service as part of my healthcare team.
Always a pleasure to work with
Dr. Z and Lynn go above and beyond for their patients.At the drop of a dime/Last minute, I had to have some rearrangements and they were willing and wanting to make it happen without any complaints or push backs.I would highly recommend this practice to anyone.
Great and convenient service to get the help I need 💯
They are always available when I need them quick and easy schedules and appointments
For years, I feared getting treatment because my condition is stigmatized. Physicians Now and Dr. Zelikovsky helped me feel normal for the first time ever. Thank you. ❤️
I've been using this service for my mental health prescriptions since 2020 and it's always been a seamless pleasant experience. Dr hannum is great!!
Lynn was super nice and extremely helpful in addressing my issue. She went above and aboard the normal response given by an employee 🥰
One of the best experiences I’ve had with a Dr office. The online visit was the way to go. For starters, Lynn is a bright and shining star! She got me to the Doctor I needed to see. She’s super sweet and easy to talk to. Dr Z was excellent, she cared about my issues and got me on the right track. The Customer service is beyond excellent. I highly... suggest this office to anyone!read more
I would give more stars if I could,Dr.McConnell & Ms.Lynn are the most amazing team,I can say without them my life wouldn’t be the same.Lynn is the most pleasant person and does her job and then some.So happy to have her,as for Dr.McConnell he has saved my quality of life and is the best Doctor I have had the pleasure of knowing.Thank you guys for... all you do 🙏💜🌼read more
Finally got an amazing person on the phone who really follows through and sees the job to the end. Thanks a million Lynn. You are the people that keeps people coming back.
Lynn went ABOVE and BEYOND customer service. Very friendly, knowledgeable and extremely helpful!!! Thanks so much.
Couldn’t be happier with my experience
Joie is one of the girls managing communications, scheduling and helps resolve any issues that might arrise. She cares so much about people it is easy to see. The doctors will always make themselves available to assist their patients with their needs as well.
Dr. Hannum is great
I had a good experience with Physicians Now. Dr. Hannum was my doctor, he conducted an online consultation and provided me with an ESA (emotional Support Animal) recommendation letter, thru his assistant. Making an appointment thru their website, providing documents if desired, and having the video call is supper easy. I recommend.
Thank you Dr Hannum and staff. A wonderful experience and I am finally able to get help. This program makes seeing a doctor easy for someone as busy as me!
